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What a beautiful world this would be...
Dec. 2nd, 2004 06:55 amAnd in 24 hours we have:
Kforce called, no, we don't normally allow checks to be mailed out overnight because of the merger. However, I'll ask your rep and the branch manager and see what we can arrange. Oh, thank you!
Dish Network called, the 400 was an equipment fee. WTF? Your VENDOR has the equipment, you call them. No, customer, YOU call them. Fine.
Extra Satallite called, Yes, we have the equipment and what do you mean Dish is charging you equipment fees?!?! We will get that shipped back to them as soon as we can and we'll call you back. I'm so sorry. Me too.
Bank called, *ten minute detailed explanation of events from initial call to Dish in September to now*, Ok, we'll credit the full 549 back to your account. Please write out everything you just said and email it to us, then call us back to confirm we have your statement. I may start crying.
Situation discussed with Wolf. Well, the bank is doing a fairly good job of responding, but do we *really* want to continue with them? Frankly, no. I realize they can't cross-check every debit card transaction, but by the same token we've had more unhelpful people then helpful in this debacle. Wait until it's all squared away, then we should switch everything but the unsecured card to the new bank. Multiple banks is not a bad idea.
So.
The money's back, minus 90 for two transactions that went over plus the overdraft fees. That's only to be expected, we knew we were pushing it. We'll be taking a good portion of that out and transfering it to First today or tomorrow. I still have to fill out the paperwork from First to get me on the account and DD enabled. Do that soon. Then we need to get debit cards, cause this temporary check thing is driving me crazy.
We have food, enough to get us through the rest of this week. Plus now we can pay the rent, the phone and the daycare. Whoot! I can get my kiddo back Sunday! I did call Mom to explain the situation and ask if she could take him another week. She agreed, but then yelled at me about how she bought him gloves and socks and underwear and she's not doing it again and from now on we're responsible for clothing the kiddo. Ok, Thank You! WTF? He didn't NEED socks and underwear, everything we have fits. The missing glove I know nothing about. He had both when I dropped him off Sunday.
My mother's a trip.
We move Saturday!!!
Kforce called, no, we don't normally allow checks to be mailed out overnight because of the merger. However, I'll ask your rep and the branch manager and see what we can arrange. Oh, thank you!
Dish Network called, the 400 was an equipment fee. WTF? Your VENDOR has the equipment, you call them. No, customer, YOU call them. Fine.
Extra Satallite called, Yes, we have the equipment and what do you mean Dish is charging you equipment fees?!?! We will get that shipped back to them as soon as we can and we'll call you back. I'm so sorry. Me too.
Bank called, *ten minute detailed explanation of events from initial call to Dish in September to now*, Ok, we'll credit the full 549 back to your account. Please write out everything you just said and email it to us, then call us back to confirm we have your statement. I may start crying.
Situation discussed with Wolf. Well, the bank is doing a fairly good job of responding, but do we *really* want to continue with them? Frankly, no. I realize they can't cross-check every debit card transaction, but by the same token we've had more unhelpful people then helpful in this debacle. Wait until it's all squared away, then we should switch everything but the unsecured card to the new bank. Multiple banks is not a bad idea.
So.
The money's back, minus 90 for two transactions that went over plus the overdraft fees. That's only to be expected, we knew we were pushing it. We'll be taking a good portion of that out and transfering it to First today or tomorrow. I still have to fill out the paperwork from First to get me on the account and DD enabled. Do that soon. Then we need to get debit cards, cause this temporary check thing is driving me crazy.
We have food, enough to get us through the rest of this week. Plus now we can pay the rent, the phone and the daycare. Whoot! I can get my kiddo back Sunday! I did call Mom to explain the situation and ask if she could take him another week. She agreed, but then yelled at me about how she bought him gloves and socks and underwear and she's not doing it again and from now on we're responsible for clothing the kiddo. Ok, Thank You! WTF? He didn't NEED socks and underwear, everything we have fits. The missing glove I know nothing about. He had both when I dropped him off Sunday.
My mother's a trip.
We move Saturday!!!
