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bloodsong1Ok, to set the stage. Last night Shop Boss was called and asked to move a car in one of the myriad storage facilities we rent. He could not find the key for said car.
Queenie, years ago mind you, set up a Key Box. It's a box that she had all the keys in the front office collected into. Shop Boss and Rebuild hunt through the box, can't find what they think they need, get The Boss involved (who tells them to "figure it out", his standard catchphrase when he doesn't want to deal with something) and leave the shop twice after 5 pm, while I'm still there. I stay until almost 6, just so the shop won't be left open and unguarded.
Today, Shop Boss and Rebuild go through the box, again. I had already helped to look last night, I'm not doing it again, so I stay at my desk. Mutterings of "people sitting on their asses" are heard from the box area. Rebuild then comes into my office, digs around in a cupboard, finds a key and several bags of odd and end parts that were shoved into it during the Mass Cleaning two summers ago. (This mass cleaning also confiscated THREE large sets of shelves, thus cutting my parts storage in half, more on that later) He declares these parts need to be Put Away and takes them with him. I shrug and continue with what I'm doing. Rebuild then comes back and white tornado's the table in parts I stage current orders. White Tornadoing something is when someone comes in and sweeps through, cleaning out an area they think needs to be clean. While I don't mind the action, I do mind the attitude. Rebuild informs me that as a secretary, I should have this whole place clean and organized, and really, he's doing this because he's sick of looking at the mess, how could I possibly work like this?
Well, gee. I'm a little more concerned about the database being accurate right now. My plan was to finish that, THEN go through the boxes and bags of miscellaneous parts and give them homes and put them into the database. I know what's a current order and what's in the "to be found a home later" category. Do I know what everything is? No. I'll get to it.
Not good enough! Because I sit at my desk and work on the database, and answer phones, and kit out orders, and schedule work, and order parts, and ship parts, and handle the IT, and babysit The Boss, they think I'm not doing anything.
Now, I grant you, the table in question did not look neat. There was stuff there that had been there since the Mass Cleaning because I HAD NO PLACE ELSE TO PUT IT. There was also stuff there that was newer, but still hadn't found a home because I HAD NO PLACE ELSE TO PUT IT.
The table is now cleaned off, except the three current orders. All the parts that weren't current? Swept into a box underneath or added to the stack of parts I'm in the process of trying to find homes for, when I get a chance and/or finish the database, because some of them are very valuable and The Boss doesn't want them lying around on the shelves.
*HEADDESK*
I actually thanked Rebuilder for the two-three uninterrupted hours he put into tidying the area up, even though he threatened to be a taskmaster with a whip about keeping it that way. I don't HAVE two-three uninterrupted hours. On ANY day.
The second event was the tail end of the long running saga of "Insurance Claim for Shocks and Springs". The springs came in, no problem there. I ordered shocks from our usual place, as it's cheaper and I don't normally have a problem. On Monday, it was discovered that I had gotten the wrong ones. I apologized and tried to order the right ones. Main supplier didn't have them, but they did give me a part number.
So I call Mercedes Benz, give them the Vin and what I need. There's a new girl there, she's short handed, so I try to help her out. She asks if I have a part number and I give it to her. She says I'll have them by Wednesday.
Wednesday, no shocks. I call and ask, "Hey, what happened?" She looks it up and says, "Wait, fronts? That's a different part number!" *blink blink* "I have these, what are these?" I try to look it up and think they're the rears. Well, fuck. "Ok, we can't use those, get us the right ones." "I'll do my best!"
The Boss, after being informed about this, takes it upon himself to try a different dealership and gets the right ones ordered last night too. They come in this morning, so now I have to call MY dealership and cancel the order. Special orders usually can't be canceled, 'cause they're "SPECIAL", but she says again she'll do her best.
This afternoon, the incorrect shocks come in. I stare at them, dumbfounded, and tell the driver they have to go back. He says call my contact, so I do, and she informs me she can't take them back, even though we had discussed it yesterday and she said she wouldn't send them.
An hour, several phone calls, and backtracking to see where I went wrong so I can explain this to The Boss and take responsibility for it, we get it figured out. Main supplier had the wrong part number assigned to 4matic (all wheel drive) Mercedes, they're actually for a baseline rear wheel drive model. So I can't return them, because I gave my girl the part number, and we're out several hundred dollars.
*HEADDESK*
The Boss doesn't blame me for this, as it's a comedy of errors on everyone's parts, which is very nice of him.
And to top it off, the car we've been waiting to pick up for the last three days wasn't going to be picked up, because it wouldn't fit on the trailer. I get a call not 15 minutes ago from our driver, the broker assigned the job to another carrier without informing us and they'll be there at 7pm.
*HEADDESK*
Queenie, years ago mind you, set up a Key Box. It's a box that she had all the keys in the front office collected into. Shop Boss and Rebuild hunt through the box, can't find what they think they need, get The Boss involved (who tells them to "figure it out", his standard catchphrase when he doesn't want to deal with something) and leave the shop twice after 5 pm, while I'm still there. I stay until almost 6, just so the shop won't be left open and unguarded.
Today, Shop Boss and Rebuild go through the box, again. I had already helped to look last night, I'm not doing it again, so I stay at my desk. Mutterings of "people sitting on their asses" are heard from the box area. Rebuild then comes into my office, digs around in a cupboard, finds a key and several bags of odd and end parts that were shoved into it during the Mass Cleaning two summers ago. (This mass cleaning also confiscated THREE large sets of shelves, thus cutting my parts storage in half, more on that later) He declares these parts need to be Put Away and takes them with him. I shrug and continue with what I'm doing. Rebuild then comes back and white tornado's the table in parts I stage current orders. White Tornadoing something is when someone comes in and sweeps through, cleaning out an area they think needs to be clean. While I don't mind the action, I do mind the attitude. Rebuild informs me that as a secretary, I should have this whole place clean and organized, and really, he's doing this because he's sick of looking at the mess, how could I possibly work like this?
Well, gee. I'm a little more concerned about the database being accurate right now. My plan was to finish that, THEN go through the boxes and bags of miscellaneous parts and give them homes and put them into the database. I know what's a current order and what's in the "to be found a home later" category. Do I know what everything is? No. I'll get to it.
Not good enough! Because I sit at my desk and work on the database, and answer phones, and kit out orders, and schedule work, and order parts, and ship parts, and handle the IT, and babysit The Boss, they think I'm not doing anything.
Now, I grant you, the table in question did not look neat. There was stuff there that had been there since the Mass Cleaning because I HAD NO PLACE ELSE TO PUT IT. There was also stuff there that was newer, but still hadn't found a home because I HAD NO PLACE ELSE TO PUT IT.
The table is now cleaned off, except the three current orders. All the parts that weren't current? Swept into a box underneath or added to the stack of parts I'm in the process of trying to find homes for, when I get a chance and/or finish the database, because some of them are very valuable and The Boss doesn't want them lying around on the shelves.
*HEADDESK*
I actually thanked Rebuilder for the two-three uninterrupted hours he put into tidying the area up, even though he threatened to be a taskmaster with a whip about keeping it that way. I don't HAVE two-three uninterrupted hours. On ANY day.
The second event was the tail end of the long running saga of "Insurance Claim for Shocks and Springs". The springs came in, no problem there. I ordered shocks from our usual place, as it's cheaper and I don't normally have a problem. On Monday, it was discovered that I had gotten the wrong ones. I apologized and tried to order the right ones. Main supplier didn't have them, but they did give me a part number.
So I call Mercedes Benz, give them the Vin and what I need. There's a new girl there, she's short handed, so I try to help her out. She asks if I have a part number and I give it to her. She says I'll have them by Wednesday.
Wednesday, no shocks. I call and ask, "Hey, what happened?" She looks it up and says, "Wait, fronts? That's a different part number!" *blink blink* "I have these, what are these?" I try to look it up and think they're the rears. Well, fuck. "Ok, we can't use those, get us the right ones." "I'll do my best!"
The Boss, after being informed about this, takes it upon himself to try a different dealership and gets the right ones ordered last night too. They come in this morning, so now I have to call MY dealership and cancel the order. Special orders usually can't be canceled, 'cause they're "SPECIAL", but she says again she'll do her best.
This afternoon, the incorrect shocks come in. I stare at them, dumbfounded, and tell the driver they have to go back. He says call my contact, so I do, and she informs me she can't take them back, even though we had discussed it yesterday and she said she wouldn't send them.
An hour, several phone calls, and backtracking to see where I went wrong so I can explain this to The Boss and take responsibility for it, we get it figured out. Main supplier had the wrong part number assigned to 4matic (all wheel drive) Mercedes, they're actually for a baseline rear wheel drive model. So I can't return them, because I gave my girl the part number, and we're out several hundred dollars.
*HEADDESK*
The Boss doesn't blame me for this, as it's a comedy of errors on everyone's parts, which is very nice of him.
And to top it off, the car we've been waiting to pick up for the last three days wasn't going to be picked up, because it wouldn't fit on the trailer. I get a call not 15 minutes ago from our driver, the broker assigned the job to another carrier without informing us and they'll be there at 7pm.
*HEADDESK*
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*HUGGS*
Date: 2010-05-10 09:31 pm (UTC)